Admitting Department


Palm Valley Animal Center is the only full service, open admission, animal intake facility in Hidalgo County.  PVAC provides admission services for our Partner Municipalities animal control agencies and residents.

Animal Control

Every municipality/agency has its own animal control policies and procedures, we urge residents to contact their local animal control agency for full details. PVAC only admit lost pets and/or strays, we do not pick up and/or collect pets and/or strays.

For wildlife inquiries, please go to the Texas Game Warden website.


Palm Valley Animal Center accepts owner surrenders and strays by residents of Partner Municipalities by appointment during normal hours of operations. 

Owner surrendered pets do not have a hold period and are automatically under the custody of PVAC.  PVAC will not provide updates, call backs and/or holds for owners surrendering their pets.  Owners interested in reclaiming a surrendered pet, must follow the adoption process, sign an adoption contract and pay regular adoption fees.

Strays surrendered to PVAC will be held for a 72 hour stray hold period to give an owner a chance to reclaim pet. PVAC has custody of all strays, until the moment an owner completes the reclaiming process. 

PVAC will not provide updates, call backs and/or holds for residents who have surrendered strays or surrendered a pet.

Surrender fees apply to any animal surrendered to PVAC and off sets the cost of providing basic care to the tens of thousands of animals surrendered to our facility every year.

$25 – per adult animal 
$25 – per nursing mom & litter (all in litter must be under 6 weeks)
$50 – per litter, all must be 3 months & under

*Payment of fee does not guarantee the outcome of any pet surrendered to Palm Valley Animal Center.

– Must provide a valid government issued ID
– Proof of ownership (for owner surrendered pets)
– Copies of any and all medical records for fee reduction requests

We do not admit pets at The Laurie P. Andrews PAWS Center.

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